Here at SERVPRO of Birmingham, Our mission is to Develop a Team of Quality People who focus on Excellent Service, Fairness, and Mutual Respect.
 
Here at SERVPRO, you will have the opportunity to grow personally and professionally. We are a growing company with many career opportunities and growth options. If you are looking to find a stable home to build a lasting career. THIS IS IT!

Job Description:

The Production Manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow. Training and development programs are available, which can include industry certifications.

Primary Responsibilities:

 Manage the customer experience and overall customer satisfaction.
 Manage the client experience and overall client satisfaction
 Provide priority response to potential customers
 Develop the scope of work for the project and review the estimate.
 Negotiate customer and/ or client approval of project scope and estimate.
 Schedule crews and resources to provide service on active projects.
 Coordinate and oversee the production of services with crews and subcontractors.
 Document and/ or review job files to support the service provided.

Position Requirement:
 
Effective written and oral communication
Intermediate math skills
Experience in cleaning/ restoration preferred
High school diploma/GED
IICRC certification obtained within 90 days
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods
Ability to repetitively push/pull/lift/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully pass a background check subject to applicable law
 
Physical and Work Environment Requirements:
 
Ability to regularly lift 50 pounds and the ability to lift to 100 pounds with assistance
Ability to work in a fast-paced environment with the possibility of extended hours.
Exposure to chemicals, identification of safety hazards, and hazard communication.
Walking and standing for long periods of time, driving, sitting, and climbing,
Ability to climb ladders and work overhead at varying heights.
Ability to work in tight spaces (e.g., crawls spaces / Attic)
Repetitive pushing/pulling/lifting/carrying objects
Working in challenging environments with varying temperatures.
Ability to perform emergency services on a 24-hour scheduled On-Call rotational basis.
Necessary Experience and Skill Set:

Strong oral communication skills.
Experience in cleaning, restoration, or construction preferred.
Strong work ethic
 Formal Education/Training:

IICRC certifications preferred
High school diploma/GED

Benefits:
 Competitive Pay Rates
 Employee-Controlled Raise Structure
 401k Available
 Vacation Time

Available Insurance Options:
Health insurance
Secondary Insurance
Vision insurance
Dental Insurance